Family History Federation


Devonfhs Divider Graphic V1

Orders are expected to be processed within 21 working days. Where transactions are for deliverable items, these will be sent out by UK post. Overseas delivery is by Airmail and the customer is responsible for payment of any Local Taxes and Import Duties levied in the country of the delivery address.

The Society is run entirely by volunteers, and due to holiday arrangements and for other reasons we will occasionally be unable to meet this timescale.

Some items do not require physical delivery, e.g. membership renewals, bookings for events, services. For these, confirmation of the transaction is provided either directly on the website (for online forms as described above), or by a subsequent email.

In the case of renewals and new members joining the Society, magazines, new members’ packs and membership numbers may not arrive within the time frame shown above. These are sent out in batches, and the timing of each batch may be subject to delays from various causes, so that it can exceptionally be up to three weeks for a UK delivery and longer for an overseas delivery. If joining for the following membership year, the first magazine is posted in February.

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